Question 1

How can I contact Haute Life for any inquiries or assistance?

Accepted Answer

At Haute Life, we are committed to providing exceptional customer service. You can reach out to us through multiple convenient channels. 
Contact us via: Email at info@hautelife.co.uk (info@hautelife.co.uk)or call us on 01564 208000
Additionally, you can use the 'Contact Us' form available in the 'Contact Us' section of our site menu to submit your inquiries or requests directly.

Question 2

What should I do if I’m unhappy with a product I ordered from Haute Life?

Accepted Answer

At Haute Life, we strive to ensure that every product you receive meets your highest expectations. In the unlikely event that you believe there to be an issue with a product, please contact us so we can work together to resolve the issue. Our customer support team is dedicated to transforming your space with elegance and will assist you promptly to find a satisfactory solution. Whether it is a defect, a discrepancy, or any other concern, we are here to help and ensure a seamless and enjoyable shopping experience.

Question 3

Can I return a product purchased from Haute Life?

Accepted Answer

At Haute Life, we strive to offer the highest quality products and excellent customer service to transform your space with elegance. However, please note that we generally do not accept returns unless the product is damaged or faulty. If you receive a product that is damaged upon arrival or has a manufacturing defect, please contact our customer service team within 7 days of receiving the item. Provide photographs of the damage or defect and any relevant details about the issue. Once we verify the problem, we will arrange for a return or exchange at no additional cost to you. Ensuring your satisfaction is our priority, and we are committed to resolving such issues promptly and efficiently.

Question 4

Does Haute Life offer product samples so I can evaluate the quality before making a purchase?

Accepted Answer

Yes, Haute Life understands how important it is to experience the quality of home improvement products firsthand before committing to a purchase. If you would like samples, please contact us directly and we will be happy to send you a sample box. This allows you to see and feel the exceptional craftsmanship and materials of our products in real life, helping you make an informed decision to transform your space with elegance.

HAUTE LIFE CUSTOMER SUPPORT